Start and Run a Successful Cleaning Business

Informationen zum Autor Robert Gordon set up his own cleaning and maintenance company in 2004 at the age of 28. Based in Glasgow and covering Central Scotland he took this new company from just himself and three cleaning staff to nearly 100 staff with a turnover of over GBP1million in less than four years. In this book, Robert shows you how he did it and how you can do it too. Klappentext The cleaning industry is worth billions each year. There is plenty of money in it, and you don't require any specific qualifications to get started. What you do need is a range of key skills, and a personal determination to succeed. This book gives you insider knowledge of the world of office and domestic cleaning. Zusammenfassung The cleaning industry is worth billions each year. There is plenty of money in it, and you don't require any specific qualifications to get started. What you do need is a range of key skills, and a personal determination to succeed. This book gives you insider knowledge of the world of office and domestic cleaning.

Klappentext
The cleaning industry is worth billions each year. There is plenty of money in it, and you don't require any specific qualifications to get started. What you do need is a range of key skills, and a personal determination to succeed. This book gives you insider knowledge of the world of office and domestic cleaning.

Inhalt
List of Illustrations; Preface; Chapter 1. Working in the cleaning industry 2. Deciding between the various cleaning services; 3. Start up; 4. Keeping your clients happy; 5. Managing your staff; 6. Organizing your first cleaning account; 7. Ensuring quality of service; 8. Health and safety, laws and regulations; 9. Sales, marketing and advertising; 10. Managing finances; 11. Tax and national insurance; 12. Controlling debt; 13. Managing your expansion; 14. Property services; 15. Engaging subcontractors; Appendix 1 Useful Contacts; Appendix 2 The Cleaning Operators' Proficiency Certificate; Appendix 3 Equal opportunties policy; Index

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